Contracts Manager
At InterGroup, our people are real good characters who have each other’s backs every day. Come and join us!

Are you a Contracts Manager and a bit of a character? At InterGroup, our people are real good characters who have each other’s backs every day. And we're after more characters like you to come and join us!
What's the job?
InterGroup are New Zealand's Infrastructure and Industrial Services specialists, delivering services in waste management, industrial, coatings and infrastructure. You may not have heard of us, but we do a lot – and we've got aspirations to be number one in every area we deliver. The only thing stopping us is needing more people! That's where you come in, are you up for the challenge?
About the Role:
We’re looking for an experienced Contract Manager to lead, coordinate, and manage the delivery of multiple service contracts—particularly within the Three Waters industry. This role is central to ensuring operations run smoothly, projects stay on track, and our clients receive the high standard of service they expect and deserve.
Key Responsibilities:
- Coordinate and track work orders from initiation through to completion
- Respond to reactive scheduling and planning needs, ensuring rapid and efficient resource deployment
- Communicate with clients and escalate issues daily as required to maintain service levels and expectations
- Prepare, document, and submit claims and invoices in a timely and accurate manner
- Provide regular and insightful reporting (daily/weekly/monthly) to both clients and internal teams
- Oversee contract compliance, budget tracking, and performance monitoring
- Manage and oversee maintenance planning for fleet and resources, ensuring operational readiness
- Work with operations teams to plan and support specialist and technical works
- Lead and support a team of supervisors and field staff with a focus on mentorship and high performance
- Drive continuous improvement and efficiency in service delivery across all contracts
What You'll Benefit From:
- A down-to-earth, welcoming team who support each other and value a strong sense of belonging
- Genuine opportunities for growth, development, and career progression
- A strong safety-first culture—your well-being is always our top priority
- A workplace where your ideas matter, and you’re empowered to make decisions
Are You the Right Fit?
We’re after individuals who are proactive, adaptable, and always looking to learn and grow. You’ll thrive in a team-oriented environment and enjoy problem-solving on the go. Strong communication and trust are key—our buddy system and team culture mean you’ll always have someone at your back.
What You’ll Need:
✔ Proven experience in contract or operations management, ideally in the Three Waters sector
✔ Strong organisational, communication, and leadership skills
✔ Sound understanding of financial management, including budgets, claims, and audits
✔ Comfortable working with client systems and producing regular reports
✔ A proactive, Health & Safety-focused mindset and approach to risk
✔ The ability to remain calm under pressure and juggle competing priorities
So come and join our great team today—and show us your character! Help us deliver essential services that matter to communities, with the backing of a supportive team and a role where you can truly make an impact.
So come and join our great team today – and show us your character!
- Department
- Infrastructure
- Role
- Contract Manager
- Locations
- Auckland - Operations
Auckland - Operations
Our History
Since its inception over 40 years ago, InterGroup have become one of the leading infrastructure and industrial services specialists in New Zealand. We are nationwide, predominantly undertaking work for local government, central government agencies and industry. This includes a solid portfolio of projects comprising an enviable record of successfully working in close collaboration with our clients and supply chain.
We are manaaki tangata, we will care for the people. Safety is paramount in all of our operations, combined with a real focus to meet customers and community needs. It is our intention that our people go home safely every day, and our aim is a zero TRIFR. We continue to invest in the futures of our staff, their skills, safety and well-being; and that all customers are safe around any works we undertake on the network. We are kaitiaki, we have a guardian and stewardship role for natural resources. Our responsibility is to manaaki (care for) these resources in an environmentally sustainable way.
Already working at InterGroup?
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